MastertechTM Technical Support

Tech Support Phone:

Tech Support Email (fastest response):

Support Hours:

(727) 216-0642

techsupport@mastertech.com

M-F 9:00AM to 5:00PM Eastern US Time


                
Management by Statistics version 3.0

The help pages in the software will be able to assist you in most cases. These are listed in the Help & Support area of the software.

  Installation
    Installation Instructions
    Installing on Your Network
    Handling SQL Server Installation Errors
    Manual Installation of SQL Server

  Connecting to the Database
    How Computer Connections Work
    Handling Connection Issues
    Network Equipment and Firewalls
    Resetting the Database Password

  Converting Data from Previous Version
    Importing Data from Previous Version

  Transferring your Database to a new server
    How to transfer the MBS3 database

        

  Latest Updates and Downloads
    Management by Statistics Update (28 DEC 2011)
    Database Manager Update (28 DEC 2011)

  Past Updates
    Management by Statistics Update (7 NOV 2011)
    Database Manager Update (7 NOV 2011)
    Management by Statistics Update (3.0.856.30)
    Database Manager Update (3.0.856.30)
    Database Manager Update (3.0.856.26)
    Management by Statistics Update (3.0.856.24)
    Database Manager Update (3.0.856.24)
    Management by Statistics Update (3.0.856.23)
    Database Manager Update (3.0.856.21)



Videos: Installing Management by Statistics v.3.0

To view the How-To-Video for
a single computer installation or
for a fast start solution, click below.
                 To view the How-To-Install video for
a multi-computer configuration,
network installation, click below.
MBS3_Fast_Start_Install                  MBS3_Install_Jul_04_640

Videos: Your first steps in Management by Statistics v.3.0

To view the How-To-Video for
getting started rapidly
in MBS 3.0, click below.
                 To view the How-To-Install video for
creating a New Company
Extended version, click below.
MBS3_Fast_Start                  MBS3_New_Company_Full

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Phone: 727-216-0642 — Fax: 727-216-0645