Select from the general topics below to find the help you need.

Email Support

If you cannot find the help you need online, you can email your support question to techsupport@mastertech.com

Emailed questions are generally answered within 24 hours.

Phone Support

Tech support: +1 727-216-0642 press 2 for support

If all customer support representatives are busy, your call will be routed to the support voice mail. Please leave your name, phone # and a brief description of the help you require.

NOTE: Our support personnel are not authorized by us to make changes to your network settings, configuration or equipment. If your network or associated equipment is not configured or operating correctly you will need to contact the person responsible for maintaining your network.
If our support staff have given you a 9 digit key for remote access, click here.